AEP vs its Competitors

When comparing AerialEquipmentParts.com (AEP) to its competitors, AEP stands out with its commitment to fast shipping, boasting a 98% same-day order fulfillment rate. With US-based warehouses and a dedicated support team offering bilingual assistance in English and Spanish, AEP ensures a seamless customer experience. Unlike some competitors, AEP specializes in providing parts for popular AWP brands like Skyjack and JLG, making them a reliable go-to for hard-to-find parts. Their streamlined process, competitive pricing, and focus on customer satisfaction make them a preferred choice over more generic parts suppliers.

How AEP Stands Out in the Market: Quality, Speed, and Expertise

In the world of aerial equipment and replacement parts, choosing a trusted supplier significantly impacts the efficiency and safety of your operations. While various companies claim to offer quality parts and reliable service, it is important to understand the subtle, yet substantial differences in how companies operate. After all, maintaining your AWP fleet is imperative to keeping your team safe and productivity high. For example, at AEP, we strive to provide a superior experience through our US-based operations, extensive product selection and fast delivery. Finally, and perhaps most importantly, our team has extensive industry experience and answers the phone! Finding the right part can be difficult, so if you have a question, we realize it is important to speak wth a sales rep that knows parts!

US-Based Replacement Parts Supplier

One of AEP's most significant advantages is our location. We are based in the United States and ship parts directly from our warehouse. From battery chargers that fit JLG lifts to tires and wheels that fit Skyjack AWPs, all of our parts ship directly from the U.S. 

Comparatively, some competitors rely on overseas suppliers to ship parts. While industry prices may vary slightly, relying on parts shipped abroad likely increases the risk of delays, quality issues, and compatibility problems. When you buy from AEP, you can rest assured that our products are built to perform well under demanding conditions, and help is just a phone call away if you need support.

Minimize Downtime with Fast Delivery Across the US

At AEP, we understand that equipment downtime can be costly. To help maintain efficiency, we prioritize fast shipping for all orders. With our US-based warehouse and experienced staff, we ship orders within 24 hours and offer clear shipping zones on each product so you know when to expect your delivery. Generally, transit times range from 1 to 3 business days within the U.S. 

Conversely, competitors that are based overseas or ship products from halfway around the world may struggle to match our shipping speed and reliability. In our experience, international shipping can add days or even weeks to delivery times, leaving your equipment out of commission longer than necessary. By focusing on domestic shipping, we aim to minimize the waiting time so that your projects can continue without unnecessary interruptions.

Comprehensive Inventory That Fits Most AWP Brands

AEP offers a comprehensive inventory of aerial lift parts that covers a wide variety of brands and models. From electric motors, controllers, and hydraulic parts to tires covers and socks, drip diapers and decals for floor protection and safety, we have everything you need to keep your equipment running smoothly. Our extensive catalog allows us to serve various industries, including construction, manufacturing, and maintenance. 

Alternatively, some competitors may specialize in a limited range of parts, AEP’s diverse selection ensures that you can find exactly what you need, no matter the equipment or brand. This vast inventory reduces the hassle of sourcing parts from multiple suppliers, saving you time and effort. 

Available Communication with a Knowledgeable Team

Our customer support team and commitment to answering the phone is one of AEP’s greatest assets. Staffed by industry professionals with deep knowledge of aerial equipment, our team is always ready to assist with product selection, troubleshooting, and general advice. We believe that providing support via email and phone during normal working hours makes a significant difference in the customer experience, especially when dealing with specialized equipment and convoluted manuals. Our knowledgeable team ensures that you order (and we ship) the right part.

On the other hand, most other suppliers offer online support. Finding and ensuring you have the correct replacement part takes details and at times, nuance to sort through complex manuals. Communicating via email can lead to misunderstanding or take excessive time (especially with a time delay). Our commitment to training and industry knowledge means that when you reach out to AEP, you're speaking with someone who understands your needs and can offer actionable advice. This hands-on approach sets us apart from competitors who may prioritize volume over service quality.

Why Choose AEP for Your Replacement Aerial Lift Parts

To illustrate the advantages of choosing AEP, let’s compare some key factors between our team and the competition:

• Quality Assurance  
• AEP: As a US-based supplier, we guarantee that our parts meet stringent quality standards and comply with US safety regulations.  
• Competition: Generally, international suppliers can lead to quality variations and potential compatibility issues. While they may offer some savings on certain products, the risk of inconsistent quality can result in more frequent replacements and downtime.

• Product Selection
• AEP:  Our vast inventory of new, aftermarket parts covers a wide range of equipment, brands, and models. 
• Competition: Although some companies carry a range of parts, often the inventory is limited, and finding exact matches for specific equipment can be more challenging.

• Shipping Speed and Reliability  
• AEP: With domestic warehouses, we can typically ship orders within 24 hours. Our fast delivery helps minimize downtime, allowing you to keep projects on schedule.  
• Competition: With reliance on international shipping may cause delays, and longer delivery times can mean extended equipment downtime.

• Customer Support and Expertise  
• AEP: Our knowledgeable team provides expert guidance, ensuring you get the right part and helps answer any question you may have.
• Competition: Typically, basic support is provided without the assurances of a specialized team, which can make it harder for customers to resolve issues or find the right solutions quickly.

When you choose AEP, you’re choosing a company that values quality, speed, and expertise, ensuring you receive the parts you need when you need them, backed by the support you can count on. Experience the AEP difference today and see why we’re the preferred choice for professionals who demand the best.